Frequently Asked Questions

How Does This is Neat Cleaning Work?

This is Neat Cleaning is an end of lease cleaning company. Bond cleaning is all we do, and simply put, we’re the best at it. Get an instant quote, schedule your cleaning, and pay online all on our website. We’ll show up on time, work through our entire cleaning checklist, and make sure to leave the property ready for your final inspection.

What does your Bond Back Guarantee cover?

Our bond back guarantee is valid for 72 hours. It guarantees that if we receive notification from you or your real estate agent, we’ll come back to the residence to reclean any problem areas – free of charge. More detailed information about our guarantee can be found in our terms and conditions.

Do you offer any other cleaning services (office cleaning, construction cleaning, etc.)?

Unfortunately, no. Our specialisation is in exit cleans only. Because of our focus, we’ve been able to learn directly from real estate agents, property managers, and landlords, providing tenants with the most professional end of lease cleaning service in Sydney.

I need an end of lease clean ASAP! Help?!?

We schedule our cleans at least 3 days in advance. If you are on a tight schedule, please contact us directly and we’ll see if we can make an exception.