Request a Reclean

We usually get it right the first time but mistakes happen.
Let’s work together to make your agent happy 👏.

We always strive to perform the best end of lease cleans possible. If for some reason there are issues with your bond clean, we’re happy to return for a reclean if you notify us within 72 hours of the service.

The easiest way to request a reclean is to email us at hello@thisisneat.com.au.

We require that your landlord specify the exact areas that need to be addressed with photographic evidence. Once we receive the request, someone from customer service will get in touch with you as soon as possible.

This is Neat Cleaning Customer Service

The Neat Team